Contact

•⁠ ⁠Once an order is placed, cancellations are not possible (unless the item is out of stock).
•⁠ ⁠We’re unable to take urgent or rush orders.

•⁠ ⁠Pre-order items usually arrive around 2 weeks after the Korea release date.
•⁠ ⁠Please note: release/shipping dates may change without prior notice.
•⁠ ⁠Pre-orders are often cheaper than ready stock. Prices may increase once the item becomes ready stock.
•⁠ ⁠For very popular items, stock is not always guaranteed. If we’re unable to secure it, a full refund will be given.
Pricing
•⁠ ⁠All listed prices include EMS (shipping from Korea to Malaysia), unless stated otherwise.
•⁠ ⁠Prices exclude local postage.

•⁠ ⁠Ready stock items are shipped within 2 working days.
•⁠ ⁠Self pick-up is available at our SS15 store for orders placed via our website, Instagram, or X.
•⁠ ⁠Self pick-up is not available for orders made on Shopee, TikTok, or Lazada.

•⁠ ⁠All items are brand new and sealed.
•⁠ ⁠No refunds for manufacturer issues (e.g. box dents, missing inclusions, small scratches, malfunctions) as we do not open products.
•⁠ ⁠Please understand that international shipping may cause dents or damage during delivery. We cannot take responsibility for this.